> ## Documentation Index
> Fetch the complete documentation index at: https://docs.preprod.world/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact our technical support

Technical support is available 24/7. There are two ways to get in touch.

## Chat

Start a [live chat](https://gcore.com) with a Gcore specialist.

## Ticket

In the [Gcore Hosting Portal](https://hosting.gcore.com/billmgr), navigate to **Support** > **Support tickets** and click **Add**.

Alternatively, on the Dashboard, select **Submit a ticket** in the **Quick access** section.

<Frame>
  <img src="https://mintcdn.com/gcore-docs/axm4jiuMDMVsGoad/images/docs/hosting/contact-our-technical-support/contact-our-technical-support-image1.png?fit=max&auto=format&n=axm4jiuMDMVsGoad&q=85&s=fe299b6893989e8950813e2be40e7000" alt="Dashboard Quick access section showing the Submit a ticket shortcut" width="1400" height="900" data-path="images/docs/hosting/contact-our-technical-support/contact-our-technical-support-image1.png" />
</Frame>