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SSO accounts authenticated through Microsoft, Google, or GitHub cannot change their password in the Customer Portal. Use the identity provider instead.

Change a password

1

Open My profile

In the Gcore Customer Portal, click the avatar in the top-right corner and select Profile.
Dashboard page with the avatar dropdown open showing Profile, Language, Appearance, and Sign out
2

Click Change password

In the Password section, click Change password.
My profile page with the Password section and Change password button
3

Enter the passwords

In the dialog, enter the current password in Verify current password, then enter the new password in New password and Confirm new password.
Change password dialog with Verify current password, New password, and Confirm new password fields
4

Click Save

An email notification confirming the password change is sent to the account’s email address.
Email confirmation of a password change

Reset a forgotten password

Navigate to the reset password page, enter an email address, and click Reset password. A link to create a new password is sent to that address.
Password reset page with email field and Reset password button