Activate product
Select the Activate product checkbox to let the customer use the product; clearing it instead shows the customer a product activation request form.Clearing the Activate product checkbox may suspend active resources.
Product status
A product moves through the following statuses over its lifecycle.New
The New status applies to customers who sign up through the Gcore website before confirming registration by email. Customers created directly by a reseller skip this status, since it applies only to self-registered signups.Trial
Creating a customer from the Admin Portal applies the Trial status, and the customer receives an email about the trial start. Trial settings can be changed in the Admin Portal.TrialEnd
When the trial ends, the product switches to the TrialEnd status automatically, all of its resources are suspended, and the customer receives an email about the end of the trial period.Active
When a customer signs a contract, changing the product status to Active manually before the trial ends keeps the customer’s products from being suspended.Paused
The Paused status temporarily suspends the customer’s product resources.Deleted
The Deleted status is connected to the Transition to Deleted status setting and applies automatically once the specified number of days elapses, at which point the product resources are deleted. The Paused to Deleted and TrialEnd to Deleted fields set this number of days and are directly editable on the Products page.