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The Storage product management page in the Admin Portal controls a customer’s product activation, trial period settings, and status. Opening this page starts from the customer’s account settings:
1

Open the Accounts section

Find the customer.
2

Open the customer's settings

Click the customer’s ID, or click Edit in the Actions column.
3

Open the Products tab

Edit account option in actions menu

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Activate product

Select the Activate product checkbox to let the customer use Storage.
Activate product
Clearing the Activate product checkbox may suspend active resources.
Clearing the checkbox instead shows the customer an activation request form.
Storage activation request form

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Trial settings

The Trial settings panel controls the trial period:
  • The Days limit field sets how many days the trial lasts.
  • The Trial storage volume field sets the storage limit during the trial, in GB.
The Start day and End day fields show the computed trial period and aren’t editable directly.
Trial settings
On the Dashboard page, customers see how many Storage trial days remain.
Storage trial days remaining on the customer dashboard

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Transition to deleted status

The Paused to Deleted and TrialEnd to Deleted fields set how many days pass before the Storage product status switches to Deleted from each state; reaching Deleted status removes all of the customer’s resources and files in Storage. The Deleted status date field shows when this happened and isn’t editable directly.
Storage product status timeline