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The customer’s Customer Portal combines several Gcore products, each served from its own subdomain of a shared Base customer portal domain, configured on the Vendor settings page. Setting up a new reseller starts with choosing that domain and providing it to the Gcore account manager, who configures the products to use it.

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Product URL structure

Every product URL shares the same Base customer portal domain, for example gcore.com, with the product’s subdomain added automatically:
  • auth.gcore.com: authorization.
  • accounts.gcore.com: customer account management.
  • cdn.gcore.com: CDN product.
  • cloud.gcore.com: Edge Cloud product.
  • streaming.gcore.com: Video Streaming product.
  • storage.gcore.com: Storage product.
  • waap.gcore.com: Web Application and API Protection (WAAP) product.
  • dns.gcore.com: Managed DNS product.
  • api.gcore.com: API domain.
  • api.gcore.com/docs: API documentation.
Single sign-on (SSO) links these products together, so once a user logs in to the Customer Portal through the authorization service, the same session grants access to the other products automatically.

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CDN Resources and the technical account

A CDN Resource powers every product URL. Gcore creates these resources in the reseller’s technical account: the first customer account in the Admin Portal, created automatically with an email address and company name matching the reseller’s own. The technical account collects statistics for monthly reports and lists every Admin Portal user, both Reseller and Sellers, but can’t be deleted.

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SSL and DNS configuration

The Customer Portal works only over HTTPS, so each CDN Resource requires an SSL certificate, either one per resource or a single wildcard certificate covering the Base customer portal domain. After Gcore configures the CDN Resources, the reseller adds one CNAME record per product URL to their DNS settings, pointed to a personal domain zone that Gcore provides. Once the CNAME records are in place, Gcore adds the Base customer portal domain to the matching field on the Branding settings page.